Privacy Policy for AKS Pickup Express
At AKS Pickup Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy explainshow we collect, use, disclose, and safeguard your data when you use our services, including our website and mobile app.
1. Information We Collect
We may collect the following types of personal information:
• Personal Information: Name, address, email, phone number, and payment information.
• Delivery Information: Shipment details, including package size, weight, destination, and tracking numbers.
• Device Information: IP address, browser type, and other technical data when using our website or app.
2. How We Use Your Information
We use the information we collect to:
• Process and complete your orders and deliveries.
• Communicate with you about your shipments, updates, and promotions.
• Improve our services and user experience.
• Comply with legal obligations and respond to inquiries.
3. Data Sharing and Disclosure
We may share your personal data with:
• Third-Party Service Providers: To process payments, fulfill deliveries, and manage technical services.
• Legal Authorities: If required by law or in response to legal requests, we may disclose your information to comply with regulations.
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website and app use cookies and similar technologies to enhance your experience. Cookies help us analyze website traffic, personalize your browsing, and improve our services. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Request the deletion of your personal information, subject to certain legal limitations.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at contact@aksexpress.com.
10. Account Deletion
If you wish to delete your account with AKS Pickup Express, you may do so by contacting our customer support team at contact@aksexpress.com Upon request, we will:
• Permanently delete your account and associated personal data, except for information required to comply with legal obligations or resolve disputes.
• Retain certain transactional data (such as order history) for record-keeping and regulatory compliance.
• Remove your access to our platform, including the website and mobile app.
Please note that once your account is deleted, it cannot be restored, and you may need to create a new account to use our services again.
Data Collection & Location Privacy Policy – AKS Pickup Express
At AKS Pickup Express, we are committed to protecting your privacy and ensuring transparency in how we collect and use location data. This policy explains how and why we collect location information and how it is used to enhance your experience.
1. Location Data We Collect
We collect location data in the following cases:
• For Users: To set pickup and drop-off locations for deliveries.
• For Drivers: To receive delivery requests, navigate routes, and ensure efficient service.
2. How We Use Your Location Data
We use location data to:
✅ Enable accurate pickup and delivery services.
✅ Provide real-time tracking for users and delivery partners.
✅ Optimize route navigation for drivers.
✅ Improve service efficiency and delivery times.
3. Data Collection Methods
• Background Location Tracking: The app may collect location data when running in the background for active deliveries (for drivers only).
• Real-Time GPS Tracking: Used to provide live tracking updates during pickup and delivery.
• User-Controlled Settings: Users can enable or disable location access through device settings.
4. Data Security & Sharing
🔒 Your location data is securely stored and never shared with third parties for marketing.
🔒 We only use location information to enhance app functionality and improve services.
🔒 Data is retained only as long as necessary for operational and legal purposes.
5. User Control & Permissions
• Users can manage location permissions in their device settings.
• Drivers must allow background location access for order fulfillment.
• You can request data deletion by contacting customer support.
By using AKS Pickup Express, you consent to the collection and use of location data as outlined in this policy. For more details, contact contact@aksexpress.com.